Refund policy

We stand behind Tickade with a 60-day money-back guarantee. If you are not happy with your order for any reason, reach out within 60 days of delivery for a full refund.

How to start a return: Contact us through our Contact Us page with your order number and reason. We reply within 1 business day with instructions.

Refunds: Once approved, your refund goes back to your original payment method within 5 to 10 business days.

Damaged or wrong items: Send us a photo within 14 days of delivery and we will ship a replacement or issue a full refund right away.